Get in Touch With Us
Got a question about something you have read on bishopstontrading.co.uk, spotted an outdated detail, or want to suggest a brand we should look at next? This page covers the ways to reach us and what happens once your message lands.
How to Send Us a Message
Email is the most direct route to our team. Write to us at [email protected] and a real person will read it — we do not lean on automated replies to close out enquiries. We try to respond within two working days, though this can stretch a little when volumes are higher.
A quick line about what your message concerns helps us route it properly the first time round, rather than going back and forth to work out what you need.
What We Can Help With
- Questions about our reviews — If you want more detail on how a brand such as Betmica, Kikibet or any other operator listed on the site earned its place, ask and we will explain our reasoning.
- Corrections — Bonus terms, wagering conditions and licensing details at Curaçao casinos change without much notice. If something on the site looks out of date, tell us and we will check it against the operator's current terms.
- Content suggestions — If there is a topic connected to non GamStop casinos you think deserves closer coverage, we are open to hearing it.
- Site feedback — Anything that made the site harder to use, or worked particularly well, is useful to us.
- Enquiries from operators or partners — If you represent a brand and want to discuss how we cover it, introduce yourself and set out what you have in mind.
Questions We Cannot Answer Directly
We are an independent comparison site, not the casino operator, so we cannot action deposits, withdrawals, account verification or bonus disputes on anyone's behalf. Those matters need to go through the casino's own support team, using the contact details on their site. Where a query touches on self-exclusion or wanting a break from gambling generally, we can point you towards the right kind of resource, but we are not a support service ourselves.
Before You Get in Touch — A Few Things Worth Checking First
Some questions we get can often be answered faster by checking a few things on our main guide:
- Ratings and rankings are explained on our best non GamStop casinos page, along with how we assess bonus terms, payment options and game selection.
- Headline offers such as welcome packages and free spins carry wagering requirements, minimum deposits and expiry windows set by the operator — these sit on the casino's own promotions page and can change after we publish.
- All gambling activity discussed on this site is intended for readers aged 18 and over.
How Quickly We Reply
Our aim is a response within two working days of receiving your message. If your enquiry needs input from more than one person on the team — for example a factual correction that requires re-checking an operator's terms — it may take slightly longer, but we will always come back to you.
Keeping Our Content Accurate
Reader feedback is one of the main ways we catch details that have moved on, whether that is a bonus offer being replaced, a payment method being dropped, or a licensing detail changing. If something you read here does not match what you found when you visited an operator directly, we would genuinely like to know, so please get in touch.